Business Development Director

FCT

Location:

Overview

FCT Default Solutions is recognized as a leader in the development of end-to-end collections and recovery solutions for the sophisticated lending professional. We employ industry experts to develop solutions that address the entire default credit cycle. FCT is Canada’s leading provider of title insurance and we are proud of our success and excited about our future potential. Our employees are empowered to harness new ideas, to unleash their imaginations and to create innovative products and services, as well as persistently seek ways to improve our service and respond to our customers’ needs. Our employees are people whose passion for their work, commitment to customers, contributions to the company and influence on its corporate culture are what create and grow FCT.

We are continually searching for the best talent; individuals who possess a deep commitment to the customers and markets we serve. We are currently seeking an experienced Director, Business Development to join our London / Oakville, Ontario office who would like to join a company that has created a unique working atmosphere that offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment.

Reporting to the Business Head, you will undertake the following:

• Attain all revenue and customer satisfaction targets as assigned
• Grow and strengthen existing relationships as well as developing new business within the lending and collections / recovery community
• Be the strategic contact for key accounts to ensure programs are operated as designed
• Be an active listener. Probe for customer needs and develop solutions for our customers that will allow us to expand and deepen those relationships
• Provide a high level of customer service to exceed our customer expectations and build customer advocacy
• Contribute to the overall growth of FCT by providing feedback regarding the market in which you participate
• Manage your accounts using FCT’s Best Practices
• Leverage and complement existing FCT relationships with potential suppliers by working closely in a coordinated fashion with other FCT sales forces
• Use all sales tools provided to their maximum capacity
• Manage your expenses within guidelines
• 5+ years sales and relationship management experience in the financial services industry with a strong knowledge of credit products and collection / recovery practices
• Business Development experience in business to business selling solutions and relationship management
• A strong customer focus with the ability to prospect, create leads, grow the business and manage accounts while fostering close account relationships and generating new sales to achieve and exceed individual sales targets
• Proven exceptional presentation skills
• Bilingual in English/French is preferred
• Strong initiative coupled with strong communication, time management and computer skills
• Consistently seeks out and encourages collaborative behavior in order to deliver the best customer solution
• Ability to work in a fast-paced team environment
We offer a competitive compensation & employee benefits plan as well as an RRSP/Annual Incentive program.

To apply for this role, please visit our website www.fct.ca

We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.

Thank you for choosing FCT!

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